Privacy Policy

Effective Date: 15 March 2024
Introduction
Welcome to Arlington Advisory Pty Ltd. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. We are committed to ensuring your privacy and protecting your data.
1. Information We Collect
1.1. Personal Information

We collect personal information you provide directly to us, including but not limited to:

  • Contact Information: Name, email address, phone number, postal address.
  • Payment Information: Billing address.
  • Communications: Any information you provide in your communications with us.
1.2. Usage Data

We collect information about your interactions with our website and services, including:

  • Technical Data: IP address, browser type, operating system.
  • Usage Information: Pages viewed, links clicked, and time spent on our site.
  • Device Information: Device type, unique device identifiers.
1.3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your usage of our website and to improve your experience. This may include:

  • Session Cookies: To keep you logged in while navigating our site.
  • Analytics Cookies: To understand how you use our website and identify areas for
    improvement.
2. How We Use Your Information
2.1. Service Provision

We use your information to:

  • Provide, operate, and maintain our services.
  • Process transactions and manage your account.
  • Respond to your enquiries and provide customer support.
2.2. Improvement and Personalisation

We use data to:

  • Improve our services and website functionality.
  • Customise your experience and provide content relevant to your interests.
  • Conduct research and analysis to better understand our users.
2.3. Marketing and Communications

With your consent, we may use your information to:

  • Send you promotional materials and updates about our services.
  • Inform you about new features, offers, and events.
2.4. Legal and Compliance

We may use your information to:

  • Comply with legal obligations.
  • Enforce our terms and conditions.
  • Protect the rights, property, or safety of Arlington Advisory Pty Ltd, our users, or the public.
3. How We Share Your Information
3.1. Service Providers

We may share your information with third-party service providers who assist us with:

  • Payment processing.
  • Website hosting and maintenance.
  • Marketing and analytics.

These providers are required to protect your information and only use it as necessary to perform their services.

3.2. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes in ownership.

3.3. Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security
4.1. Protection Measures

We implement security measures to protect your personal information, including encryption, access controls, and secure storage. However, no method of transmission over the internet or electronic storage is completely secure.

4.2. Data Breach

In the event of a data breach, we will promptly notify affected users and take appropriate measures to mitigate the breach.

5. Your Rights and Choices
5.1. Access and Correction

You have the right to access and correct your personal information. You can update your details through your account settings or by contacting us directly.

5.2. Deletion

You may request the deletion of your personal information, subject to certain legal exceptions. We will respond to such requests in accordance with applicable laws.

5.3. Opt-Out

You can opt out of receiving marketing communications from us by emailing us at connect@arlingtonadvisory.com.au.

5.4. Data Portability

You can request a copy of your personal information in a structured, machine-readable format.

5.5. Cookies

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received such information, we will delete it.

7. International Data Transfers

If you access our services from outside Australia, your information may be transferred to, stored, and processed in Australia or other countries where we operate. By using our services, you consent to such transfers.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the revised policy will indicate the date of the latest revision. Your continued use of our services signifies acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at connect@arlingtonadvisory.com.au or write to us at GPO Box 1207, Adelaide SA 5001.